Once you have paid the application fee for the Quality Accreditation and completed the application form process. Your completed application will be checked to ensure we have all the information required to pass over to the assessor. One the application has been passed to the assessor they will be in contact with you directly to arrange a mutually agreed day and time to carry out the assessment via zoom.

The assessor will review the online application that you have submitted. They will then contact you to arrange an online assessment via Zoom. To discuss your application and discuss anything further that they may require you to provide or show them whilst the online assessment is in progress. This should take approx. 1 hour in total per shop.

The assessor will complete the report on your assessment within 7 working days. This will then be audited by a member of the NFFF audit team and within 10 working days you will receive a fully audited written report showing the outcome of your recent assessment. If you have not been successful to pass you will be asked to provide additional evidence to the assessor for them to review your assessment outcome.

Yes, you can use the NFFF Quality Accreditation logo on any marketing material if you pass your inspection, in line with the conditions agreed on the terms and conditions of use. We encourage all Quality Accreditation holders to maximise the logo use and to promote the NFFF Quality Accreditation and the fact that they have successfully achieved these industry standards. If you do leave the accreditation scheme you MUST remove all reference to the Quality Accreditation.

Yes, there is a discount for more than one shop providing they are under the same business owner. Please ask us for details

We recommend that you are present for your available for the online inspection with the assessor , however if you are unable to be there then you can nominate another responsible person. The scheme certification is awarded to the shop owner and the premises, as the owner has overall control.

The accreditation is valid for one year from the date of the qualifying assessment. To remain in the scheme and continue to use the logo after 12 months you would need to send in a fresh application and have a new assessment.

Shops are notified that renewal is due two months prior to the 12 months lapsing (to enable a fresh assessment to be arranged and carried out, before existing accreditation runs out). Once payment and renewal application is received for each shop in the scheme an online discussion will be carried out. Please Note – Late assessments are backdated to the date the renewal date was due.

If for any reason the Quality Accreditation is not renewed after the year we would need to ask you to remove all reference to the Quality Accreditation. This includes the logo from menus, uniforms, signage etc.